| THE MINISTRY OF TRANSPORT OF VIETNAM | SOCIALIST REPUBLIC OF VIETNAM |
| No. 44/VBHN-BGTVT | Hanoi, August 02, 2023 |
ON NON-REFUNDABLE ADVANCE COMPENSATION IN PASSENGER AIR TRANSPORTATION
Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation, coming into force from July 1, 2015 and amended by:
1. Circular No. 27/2017/TT-BGTVT dated August 25, 2017 on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation, coming into force from November 1, 2017;
2. Circular No. 21/2020/TT-BGTVT dated September 28, 2020 on amendment to Circular No. 81/2014/TT-BGTVT dated December 30, 2014 of the Minister of Transport on air transportation and general aviation operations, Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation and Circular No. 33/2016/TT-BGTVT dated November 15, 2016 of the Minister of Transport on operational report and statistic report in Vietnam civil aviation operation, coming into force from November 15, 2020;
3. Circular No. 19/2023/TT-BGTVT dated June 30, 2023 on amendment to Circulars relating to air transportation, coming into force from September 1, 2023.
Pursuant to the Law on Vietnam Civil Aviation No. 66/2006/QH11; Law on amendment to the Law on Vietnam Civil Aviation No. 61/2014/QH13;
Pursuant to Decree No. 107/2012/ND-CP dated August 20, 2012 of the Government on functions, tasks, powers, and organizational structures of the Ministry of Transport;
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The Minister of Transport promulgates Circular on non-refundable advance compensation in passenger air transportation[1].
Article 1. Scope and regulated entities
1. This Circular prescribes non-refundable advance compensation in passenger air transportation in situations where passengers are denied boarding or flights are cancelled or flights are delayed for a long period of time as a result of carrier’s fault after passengers’ seats have been confirmed.
2. This Circular applies to organizations and individuals related to non-refundable advance compensation in passenger air transportation in Vietnam.
1. non-refundable advance compensation means a compensation in form of money or other appropriate means that a carrier must pay to their passengers under certain circumstances as per the law regardless of actual damage suffered by the passengers.
2. denied boarding passenger means a passenger who has obtained his/her air ticket and has his/her seat on the flight confirmed and who is not allowed to board by carrier.
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4. a long delayed flight means a flight whose AOBT is more than 4 hours later than its scheduled off block time (hereinafter referred to as “SOBT”) in reference flight schedule.
5. carrier means an airline that provides flights.
6. seat confirmation means carrier’s confirming that passenger has acquired a seat on the flight.
7. reference flight schedule means an airline’s flight schedule updated in database of airport operator as of 10 p.m. (in Hanoi’s time) of the day that precedes the date of execution.
Article 3. Rules of implementation
1. Non-refundable advance compensation shall apply to flights departing from Vietnam where passengers are denied boarding, flights are cancelled, and flights are delayed for a long period of time.
2. Execution of non-refundable advance compensation obligation shall not affect execution of other obligations of carriers in regard to passenger transportation as per the law.
3. If carriers are required to compensate for damage as per civil liability, the non-refundable advance compensation hereunder shall be deducted from the civil liability compensation payable by the carriers.
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Article 4. Obligations of carriers [3]
1. Non-refundable advance compensation shall be paid to passengers who have obtained air tickets and have had their seats confirmed in accordance with Article 8 hereof in case of denied boarding or cancelled flights or flights delayed for a long period time, except for exemptions under Article 5, Article 6, and Article 7 hereof.
2. Publicize cases eligible for non-refundable advance compensation, compensation amount, methods, time limit, and address for receiving compensation on website of carriers, at airports, at representative offices, ticket agencies, and ticket agency system of carriers.
3. Inform Airport Authority, airport enterprises, passenger terminal service providers about causes of cancelled flights and flights delayed for a long period of time as soon as cancellation decision is made or flights are determined to be delayed for a long period of time in order to supervise and update via information system of airports and aerodromes.
4. Within 72 hours from SOBT[4] (in case of cancelled flights) or AOBT (in case of flights with passengers denied boarding or flights delayed for a long period of time) or when Airport Authority requires, airlines are responsible for filing reports on non-refundable advance compensation to Airport Authority as follows:
a) Name of report: Report on non-refundable advance compensation for passengers denied boarding and passengers of cancelled flights;
b) Content: information on flights of airlines; information of passengers denied boarding and passengers of cancelled flights; solutions of airlines;
c) Report filing and receipt methods: report shall be in physical or electronic form and filed directly, via post service, fax, or other appropriate means as per the law;
d) Report form: under Appendix I attached hereto.
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6. Record contact address provided by passengers such as: mobile phone number, fixed phone number, email address, or phone number of relatives in order to provide information on cancelled flights or flights delayed for a long period of time 24 hours prior to SOBT[5] which serves as the basis for exemption of obligations under Clause 1 Article 7 hereof.
Article 5. Exemption from obligations of carriers in denied boarding situation
Carriers shall be exempt from the obligation to make non-refundable advance compensation when denying boarding of passengers who have obtained air tickets and have their seats confirmed or are travelling between itineraries in accordance with Article 146 of the Law on Vietnam Civil Aviation, to be specific:
1. The carriers deem that transportation or subsequent transportation of the passengers will endanger the passengers, other people boarding the aircrafts, or the flights as a result of health conditions of said passengers.
2. Denied boarding is implemented for the purpose of preventing spread of diseases.
3. The passengers fail to comply with regulations on aviation safety, aviation security, air transportation operation, and administrative penalties in civil aviation.
4. The passengers cause public disorder, endanger flight safety, or affect lives, health, property of other people.
5. The passengers have unruly behavior as a result of being under the influence of alcohol or other stimulants.
6. Denied boarding is implemented for security reasons notified by competent authority.
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Carriers shall be exempt from the obligation to make non-refundable advance compensation when flights are cancelled or delayed for a long period of time if:
1. Weather conditions affect safe operation of the flights.
2. Security risks affect safe operation of the flights.
3. The flights cannot be operated or are delayed for a long period of time according to decision of competent state authority.
4. The flight cancellation or delay occurs as a result of passengers’ medical conditions (passengers are severely ill or die after boarding the aircrafts).
5. The aircrafts to be operated according to flight schedule are sabotaged or aircrews thereof are sabotaged.
6. The flight cancellation or delay occurs as a result of armed conflict, political unrest, or strike.
7. Aviation infrastructure or air navigation services are insufficient to warrant flight operation.
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9. Passengers are re-routed to their planned destination via different flights whose actual in-block time is within 4 hours of schedule in-block time of the flights on which the passengers have confirmed seats.
10. Passengers are arranged to reach next points in their itinerary within 6 hours of schedule in-block time of connecting flights if destination of said connecting flights is a connecting point in the passengers’ itinerary.
11. Other force majeure occurs.
Article 7. Exemption from obligations of carriers in other situations
1. Carriers shall be exempt from the obligation to make non-refundable advance compensation for passengers if carriers can prove that:
a) They have informed passengers via direct conversation, messages, or email about flight cancellation or long flight delay at least 24 hours prior to AOBT via contact address under Clause 7 Article 4 hereof; if carriers inform passengers via phone calls, they must make 2 phone calls which are 20 minutes apart and both calls must be within 7 a.m. and 10 p.m.
b) The passengers fail to register contact information as per the law;
c) The passengers cannot be contacted via registered contact information.
2. [6] Carriers shall be exempt from the obligation to make non-refundable advance compensation if passengers are transported for free or at a industry discount or agent discount or discount applicable to partners of airlines.
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4. Carriers shall be exempt from the obligation to make non-refundable advance compensation if passengers voluntarily reject confirmation.
Article 8. Amount of non-refundable advance compensation
1. Compensation per passenger of domestic flight:
a) Flight whose length is under 500 km: 200.000 VND;
b) Flight whose length ranges from 500 km to under 1.000 km: 300.000 VND;
c) Flight whose length exceeds 1.000 km: 400.000 VND.
2. Compensation per passenger of international flight:
a) Flight whose length is under 1.000 km: 25 USD;
b) Flight whose length ranges from 1.000 km to under 2.500 km: 50 USD;
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d) Flight whose length exceeds 5.000 km: 150 USD.
3. Carriers are allowed to regulate non-refundable advance compensation as long as the compensation must not be lower than minimum amounts under Clause 1 and Clause 2 of this Article.
4. [7] If a flight is delayed for a long period of time and later cancelled, non-refundable advance compensation shall only apply once.
Article 9. Method and time limit for non-refundable advance compensation
1. Carriers may make non-refundable advance compensation in form of:
a) Cash;
b) Bank transfer or other appropriate intermediary payment services required by passengers. Should carriers choose this method, the carriers are responsible for making non-refundable advance compensation within 14 working days from the date on which they receive request of passengers;
c) Free tickets, reimbursement instruments for further use of services of carriers or other free services should the passengers approve.
2. If passengers are denied boarding due to carriers’ faults, carriers are responsible for immediately compensating passengers at:
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b) Branches or representative offices designated by carriers as per agreement with passengers in case the passengers initiated procedures outside of airports; or
c) Accounts provided by passengers should the passengers choose method under Point b Clause 1 of this Article.
3. If flights are cancelled, carriers are responsible for compensating passengers:
a) At airports where the flights are cancelled;
b) At branches or representative offices of carriers at request of passengers or designated by carriers within 14 working days from the date on which the flights are cancelled;
c) Accounts provided by passengers should the passengers choose method under Point b Clause 1 of this Article.
4. If flights are delayed for a long period of time, carriers are responsible for compensating passengers:
a) At airports where flights take off [8] or land;
b) At branches or representative offices of carriers at request of passengers or designated by carriers;
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Article 10. Rights of passengers
1. Receive information on Clause 3 Article 4 hereof.
2. Receive non-refundable advance compensation from carriers via methods and within time limits set forth under this Circular.
3. If passengers do not receive the non-refundable advance compensation or the compensation is not compliant with this Circular, the passengers shall file a request to the carriers within 90 days from the date on which the flights are supposed to depart[9] to request carriers to fulfill the obligation. Within 7 days from the date on which carriers receive request filed by passengers, the carriers are responsible for responding in writing regarding execution of obligation to make non-refundable advance compensation in accordance with this Circular.
4. Passengers have the right to file a lawsuit against carriers for damage compensation according to civil laws if they disagree with decisions of the carriers under Clause 3 of this Article.
Article 11. Obligations of passengers
1. Adequately and accurately provide information under Clause 7 Article 4 hereof.
2. Choose and inform passengers about methods of receiving non-refundable advance compensation.
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Article 12. Responsibilities of Vietnam Civil Aviation Authority
1. Publish length of international and domestic flights originating from Vietnam which serves as the basis for calculating non-refundable advance compensation under Article 8 hereof.
2. Inspect, supervise, and deal with execution of regulations on non-refundable advance compensation in passenger air transportation.
Article 13. Responsibilities of Airport Authority [10]
1. Publicly list length of flights and regulations of this Circular at airports.
2. Examine, inspect, and deal with execution of obligations of carriers in situations where passengers are denied boarding, flights are cancelled, flights are delayed for a long period of time under this Circular.
3. File monthly or irregular report to Vietnam Civil Aviation Authority on supervision of non-refundable advance compensation of airlines.
Monthly reports on supervision of non-refundable advance compensation of airlines shall contain:
a) Name of report: Report on supervising non-refundable advance compensation of airports;
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c) Report filing and receipt methods: report shall be in physical or electronic form and filed directly, via post service, fax, or other appropriate means as per the law;
d) Deadline: before the 10th of next month;
dd) Report data: collected from the 1st to the final date of reporting month;
e) Report form: under Appendix II attached hereto.
Article 14. Responsibilities of airport enterprises and passenger terminal service providers [11]
Airport enterprises and passenger terminal service providers are responsible for updating information on cancelled flights and flights delayed for a long period of time on information system of airports as soon as they are informed by carriers in accordance with Clause 4 Article 4 hereof.
Article 15. Entry into force [12]
1. This Circular comes into force from July 1, 2015.
2. Annul Decision No. 10/2007/QD-BGTVT dated February 27, 2007 of the Minister of Transport.
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VERIFIED BY
PP. MINISTER
DEPUTY MINISTER
Le Anh Tuan
Appendix [13]
(Attached to Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport)
Airline
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SOCIALIST REPUBLIC OF VIETNAM
Independence - Freedom - Happiness
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To: Airport Authority of ………. Region
Implementing Article 4 of Circular No. 14/2015/TT-BGTVT of the Minister of Transport dated April 27, 2015 on non-refundable advance compensation in passenger air transportation, …………… (Airline) hereby files report to Airport Authority of ……… Region on non-refundable advance compensation for passengers denied boarding and passengers of cancelled flights:
- Flight: (flight designator, itinerary, date);
- Information on passengers denied boarding and passengers of cancelled flights; (lists of passengers together with contact information);
- Solutions for granting compensations;
- Arising issues (if any).
sincerely./.
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Attachment:
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……………………… (date)
Legal representative
(Signature/seal)
Appendix II [14]
(Attached to Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport)
AIRPORT AUTHORITY OF …… REGION
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SUPERVISING NON-REFUNDABLE ADVANCE COMPENSATION OF AIRLINES
……… (mm/yyyy)
To: Civil Aviation Authority of Vietnam
Implementing Article 13 of Circular No. 14/2015/TT-BGTVT of the Minister of Transport dated April 27, 2015 on non-refundable advance compensation in passenger air transportation, Airport Authority of ……… Region hereby files report to Civil Aviation Authority of Vietnam on non-refundable advance compensation for passengers denied boarding and passengers of cancelled flights of airlines in ……… (mm/yyyy):
1. Airline:
- Flight (flight designator, itinerary, date); number of passengers denied boarding and passengers of cancelled flights (list of passengers and contact information); Solutions for granting compensation; Arising issues (if any).
- Flight: …
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- Flight (flight designator, itinerary, date); number of passengers denied boarding and passengers of cancelled flights (list of passengers and contact information); Solutions for granting compensation; Arising issues (if any).
- Flight: …
Attachment:
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……………………… (date)
Legal representative
(Signature/seal)
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“Pursuant to the Law on Vietnam Civil Aviation in 2006 and the Law on amendment to the Law on Vietnam Civil Aviation in 2014;
Pursuant to Decree No. 12/2017/ND-CP dated February 10, 2017 of the Government on functions, tasks, powers, and organizational structures of the Ministry of Transport;
Pursuant to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports;
Pursuant to Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation;
At request of Director of Transportation Department and Director of Civil Aviation Authority of Vietnam;
The Minister of Transport promulgates Circular on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation”.
Circular No. 21/2020/TT-BGTVT dated September 28, 2020 on amendment to Circular No. 81/2014/TT-BGTVT dated December 30, 2014 of the Minister of Transport on air transportation and general aviation operations, Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation and Circular No. 33/2016/TT-BGTVT dated November 15, 2016 of the Minister of Transport on operational report and statistic report in Vietnam civil aviation operation, coming into force from November 15, 2020 is promulgated on the basis of:
“Pursuant to the Law on Civil Aviation of Vietnam No. 66/2006/QH11 dated June 29, 2006; the Law on amendment to the Law on Civil Aviation of Vietnam No. 61/2014/QH13 dated November 21, 2014;
Pursuant to Decree No. 30/2013/ND-CP dated April 8, 2013 of the Government on air transportation business and general aviation operation;
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Pursuant to Decree No. 92/2016/ND-CP dated July 1, 2016 of the Government on conditional lines of business in civil aviation;
Pursuant to Decree No. 12/2017/ND-CP dated February 10, 2017 of the Government on functions, tasks, powers, and organizational structures of the Ministry of Transport;
Pursuant to Decree No. 89/2019/ND-CP dated November 15, 2019 of the Government on amendment to Decree No. 92/2016/ND-CP dated July 1, 2016 of the Government on conditional lines of business in civil aviation and Decree No. 30/2013/ND-CP dated April 8, 2013 of the Government on air transportation and general aviation operation;
At request of Director of Transportation Department and Director of Civil Aviation Authority of Vietnam,
The Minister of Transport promulgates Circular on amendment to Circular No. 81/2014/TT-BGTVT dated December 30, 2014 of the Minister of Transport on air transportation and general aviation operations (hereinafter referred to as “Circular No. 81/2014/TT-BGTVT”), Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation (hereinafter referred to as “Circular No. 14/2015/TT-BGTVT”) and Circular No. 33/2016/TT-BGTVT dated November 15, 2016 of the Minister of Transport on operational report and statistic report in Vietnam civil aviation operation (hereinafter referred to as “Circular No. 33/2016/TT-BGTVT”).”;
Circular No. 19/2023/TT-BGTVT dated June 30, 2023 on amendment to Circulars relating to air transportation, coming into force from September 1, 2023, is promulgated on the basis of:
“Pursuant to the Law on Civil Aviation of Vietnam dated June 29, 2006; the Law on amendment to the Law on Civil Aviation of Vietnam dated November 21, 2014;
Pursuant to Decree No. 56/2022/ND-CP dated August 24, 2022 of the Government on functions, tasks, powers, and organizational structures of the Ministry of Transport;
Pursuant to Decree No. 66/2015/ND-CP dated August 12, 2015 of the Government on Aviation Authorities;
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The Minister of Transport promulgates Circular on amendment and annulment of several Articles under Circulars relating to air transportation”.
[2] This Article is amended in accordance with Clause 1 Article 2 of Circular No. 19/2023/TT-BGTVT on amendment and annulment of Circulars relating to air transportation, coming into force from September 1, 2023.
[3] This Article is amended in accordance with Clause 1 Article 2 of Circular No. 21/2020/TT-BGTVT dated September 28, 2020 on amendment to Circular No. 81/2014/TT-BGTVT dated December 30, 2014 of the Minister of Transport on air transportation and general aviation operations, Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation and Circular No. 33/2016/TT-BGTVT dated November 15, 2016 of the Minister of Transport on operational report and statistic report in Vietnam civil aviation operation, coming into force from November 15, 2020.
[4] The phrase “cất cánh” (take off) is replaced by the phrase “khởi hành” (depart) in accordance with Clause 2 Article 2 of Circular No. 19/2023/TT-BGTVT on amendment and annulment of articles under Circulars relating to air transportation, coming into force from September 1, 2023.
[5] The phrase “cất cánh” (take off) is replaced by the phrase “khởi hành” (depart) in accordance with Clause 2 Article 2 of Circular No. 19/2023/TT-BGTVT on amendment and annulment of articles under Circulars relating to air transportation, coming into force from September 1, 2023.
[6] This Clause is amended in accordance with Clause 3 Article 2 of Circular No. 27/2017/TT-BGTVT dated August 25, 2017 on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation, coming into force from November 1, 2017.
[7] This Clause is amended in accordance with Clause 4 Article 2 of Circular No. 27/2017/TT-BGTVT dated August 25, 2017 on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation, coming into force from November 1, 2017.
[8] The phrase “cất cánh” (take off) is replaced by the phrase “khởi hành” (depart) in accordance with Clause 2 Article 2 of Circular No. 19/2023/TT-BGTVT on amendment and annulment of articles under Circulars relating to air transportation, coming into force from September 1, 2023.
[9] The phrase “cất cánh” (take off) is replaced by the phrase “khởi hành” (depart) in accordance with Clause 2 Article 2 of Circular No. 19/2023/TT-BGTVT on amendment and annulment of articles under Circulars relating to air transportation, coming into force from September 1, 2023.
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[11] This Article is amended in accordance with Clause 5 Article 2 of Circular No. 27/2017/TT-BGTVT dated August 25, 2017 on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation, coming into force from November 1, 2017.
[12] Article 3 of Circular No. 27/2017/TT-BGTVT dated August 25, 2017 on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation, coming into force from November 1, 2017 regulates:
“Article 3. Organizing implementation
1. This Circular comes into force from November 1, 2017.
2. Chief of Office, the Chief Inspector, directors, Director of Civil Aviation Authority of Vietnam, heads of agencies, relevant organizations and individuals are responsible for the implementation of this Circular./.”
Article 4 of Circular No. 21/2020/TT-BGTVT dated September 28, 2020 on amendment to Circular No. 81/2014/TT-BGTVT dated December 30, 2014 of the Minister of Transport on air transportation and general aviation operations, Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation and Circular No. 33/2016/TT-BGTVT dated November 15, 2016 of the Minister of Transport on operational report and statistic report in Vietnam civil aviation operation, coming into force from November 15, 2020 regulates:
“Article 4. Implementation
1. This Circular comes into force from November 15, 2020.
2. This Circular annuls:
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b) Clause 2 Article 2 of Circular No. 27/2017/TT-BGTVT dated August 25, 2017 of the Minister of Transport on amendment to Circular No. 36/2014/TT-BGTVT dated August 29, 2014 of the Minister of Transport on passenger service quality at airports and Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation.
3. Chief of Ministry Office, the Chief Inspector, directors, Director of Civil Aviation Authority of Vietnam, heads of agencies, relevant organizations and individuals are responsible for the implementation of this Circular./.”.
Article 5 of Circular No. 19/2023/TT-BGTVT on amendment to articles under Circulars relating to air transportation, coming into force from September 1, 2023, regulates:
“Article 5. Entry into force
1. This Circular comes into force from September 1, 2023.
2. Registration for issuance of house airway bills submitted to Civil Aviation Authority of Vietnam before the effective date hereof shall conform to Circular No. 21/2020/TT-BGTVT.
3. Certificate of registration for house airway bills issued before the effective date hereof shall remain valid until it is revoked.
4. Chief of Office, the Chief Inspector, directors, Director of Civil Aviation Authority of Vietnam, heads of agencies, relevant organizations and individuals are responsible for the implementation of this Circular./.”
[13] This Appendix is amended in accordance with Clause 3 Article 2 of Circular No. 21/2020/TT-BGTVT dated September 28, 2020 on amendment to Circular No. 81/2014/TT-BGTVT dated December 30, 2014 of the Minister of Transport on air transportation and general aviation operations, Circular No. 14/2015/TT-BGTVT dated April 27, 2015 of the Minister of Transport on non-refundable advance compensation in passenger air transportation and Circular No. 33/2016/TT-BGTVT dated November 15, 2016 of the Minister of Transport on operational report and statistic report in Vietnam civil aviation operation, coming into force from November 15, 2020.
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Integrated document No. 44/VBHN-BGTVT dated August 02, 2023 Circular on non-refundable advance compensation in passenger air transportation
Tóm tắt
| Cơ quan ban hành | Bộ Giao thông vận tải |
| Số hiệu | 44/VBHN-BGTVT |
| Loại văn bản | Văn bản hợp nhất |
| Người ký | Lê Anh Tuấn |
| Ngày ban hành | 2023-08-02 |
| Ngày hiệu lực | 2023-08-02 |
| Lĩnh vực | Giao thông - Vận tải |
| Tình trạng | Còn hiệu lực |